MBA Program

MBA in BPO

Course ID MBA020

BPO Management

BPOs gave India a significant place in global business. Business Process Outsourcing consists of outsourcing to third party service providers to perform various processes of a business. MBA in BPO Management gives efficient tools to handle various roles performed by a BPO manager. MBA in BPO Management gives a plenty of exposure to handle various roles in BPO industry.

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Specialisation

Online Course – If you’re a professional who is looking to progress your career to the next level, discuss your study opportunities with our expert.

Course Details

SEMESTER I

Financial Management
Business Environment
Managerial Economics
Organizational Behavior
Human Resource Management (HRM)
Quantitative Techniques

SEMESTER II

Strategic Management
Marketing Management
Management Information Systems
Production & Operation Management
Research Methodology for Management Decision
Accounting for Managers

SEMESTER III

Introduction to BPO
Operations Management
Ethics in Business
Setting up of BPO Organisation- A Strategic View
Data Protection and Data Security
Training Methodology in BPO Organisation

SEMESTER IV

e-Customer Relationship Management
Technology aspects of BPO
Knowledge Process Outsourcing
Project Work

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Melcolm Institute of Professional Studies

+91- 980-536-8339
admissions@mipsedu.org

Mon – Fri 9:00A.M. – 5:00P.M.

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