Post Graduate Diploma in Management Program

P.G.D in BPO Management

Course ID PGDM001

BPO Management

BPOs gave India a significant place in global business. Business Process Outsourcing consists of outsourcing to third party service providers to perform various processes of a business. PGD in BPO Management provides knowledge and Skills of Call Center and BPO Management. PGD in BPO Management also gives a plenty of exposure to handle various roles in BPO industry.

Quick Links

Eligibility

How to apply

Specialisation

Online Course – If you’re a professional who is looking to progress your career to the next level, discuss your study opportunities with our expert.

Course Details

SEMESTER I

Introduction to BPO
Strategic Management for BPO
Setting up of BPO Organization- A Strategic View
Training Methodology in BPO Organization
Legal Aspects of Business

SEMESTER II

E-commerce
E-Customer Relationship Management
Technology Aspects of BPO
Knowledge Process Outsourcing
Data Protection and Data Security

Admission Helpline

Melcolm Institute of Professional Studies

+91- 980-536-8339
admissions@mipsedu.org

Mon – Fri 9:00A.M. – 5:00P.M.

Social Info

Apply Now

Join Melcom Institute of Professional Studies for the best online management courses. Flexible courses to boost your career and secure your future.