MBA BPO management

BPOs gave India a significant place in global business. Business Process Outsourcing consists of outsourcing to third party service providers to perform various processes of a business. MBA in BPO Management gives efficient tools to handle various roles performed by a BPO manager. MBA in BPO Management gives a plenty of exposure to handle various roles in BPO industry.

Semester I
  • Financial Management
  • Business Environment
  • Managerial Economics
  • Organizational Behavior
  • Human Resource Management (HRM)
  • Quantitative Techniques
Semester II
  • Strategic Management
  • Marketing Management
  • Management Information Systems
  • Production & Operation Management
  • Research Methodology for Management Decision
  • Accounting for Managers
Semester III
  • Introduction to BPO
  • Operations Management
  • Ethics in Business
  • Setting up of BPO Organisation- A Strategic View
  • Data Protection and Data Security
  • Training Methodology in BPO Organisation
Semester IV
  • e-Customer Relationship Management
  • Technology aspects of BPO
  • Knowledge Process Outsourcing
  • Project Work


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