Total Quality Management (TQM) consists of organization-wide efforts to instill a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers.
The Total Quality Management certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a strong understanding of TQM and how to apply it in a professional work environment.
The program covers all basic TQM principles and gives the student a solid understanding of TQM and how it is implemented in a business environment.
How to apply
Online Course – If you’re a professional who is looking to progress your career to the next level, discuss your study opportunities with our expert.
General Management I
General Management II