BPOs gave India a significant place in global business. Business Process Outsourcing consists of outsourcing to third party service providers to perform various processes of a business. MBA in BPO Management gives efficient tools to handle various roles performed by a BPO manager. MBA in BPO Management gives a plenty of exposure to handle various roles in BPO industry.
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Human Resource Management (HRM)
Management Information Systems
Production & Operation Management
Research Methodology for Management Decision
Accounting for Managers
Introduction to BPO
Ethics in Business
Setting up of BPO Organisation- A Strategic View
Data Protection and Data Security
Training Methodology in BPO Organisation
e-Customer Relationship Management
Technology aspects of BPO
Knowledge Process Outsourcing