Post Graduate Diploma in Management Program

P.G.D in BPO Management

Course ID PGDM001

BPO Management

BPOs gave India a significant place in global business. Business Process Outsourcing consists of outsourcing to third party service providers to perform various processes of a business. PGD in BPO Management provides knowledge and Skills of Call Center and BPO Management. PGD in BPO Management also gives a plenty of exposure to handle various roles in BPO industry.

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Online Course – If you’re a professional who is looking to progress your career to the next level, discuss your study opportunities with our expert.

Course Details


Introduction to BPO
Strategic Management for BPO
Setting up of BPO Organization- A Strategic View
Training Methodology in BPO Organization
Legal Aspects of Business


E-Customer Relationship Management
Technology Aspects of BPO
Knowledge Process Outsourcing
Data Protection and Data Security

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